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Customer policies

Terms of Service

Terms for using AcuCoreLabs.com and purchasing products from AcuCore Labs.

Last updated September 15, 2026

Acceptance

By using this website or placing an order, you agree to these terms and the Privacy Policy and Shipping & Returns Policy. If you do not agree, do not use the website or purchase products.

Qualified research purchasers only

You must be at least 18 years old and a qualified individual or authorized representative of an organization purchasing solely for legitimate laboratory research. Products are not offered for personal consumption, self-experimentation, compounding, diagnosis, treatment, prevention, or human or veterinary administration.

Purchaser responsibilities

You are responsible for confirming that purchase, possession, storage, handling, and use are lawful in your jurisdiction and permitted by your institution. You must maintain appropriate facilities, training, safety procedures, and records. You may not misrepresent the intended use or purchaser identity.

Orders

An order is an offer to purchase and may be declined, limited, or canceled before shipment, including for inventory, verification, compliance, payment, pricing, or suspected misuse concerns. Product availability and prices may change. We will correct confirmed billing errors or canceled-order charges as appropriate.

Product information

Product identity, strength, storage, and analytical information should be evaluated against the label and documentation for the specific released lot. Website content is general commercial information and is not medical, veterinary, clinical, or legal advice.

Intellectual property and acceptable use

AcuCore Labs names, branding, images, and site content may not be copied, republished, or used to imply endorsement without permission. You may not interfere with the website, attempt unauthorized access, or use automated means that burden the service.

Disclaimers and limitation

To the fullest extent permitted by law, the website and products are provided without warranties beyond those expressly stated in writing for a released lot. AcuCore Labs is not liable for unauthorized, unlawful, or improper handling or use, or for indirect, incidental, special, or consequential damages.

Governing law and contact

These terms are governed by the laws of Florida, without regard to conflict-of-law principles. Questions may be sent to info@acucorelabs.com.