Last updated October 7, 2026
Information we collect
We collect information you provide when you place an order, contact us, or request documentation, including your name, email, phone number, organization, billing and shipping details, order contents, and support messages. Payment card details are collected and processed by Stripe rather than stored directly by AcuCore Labs.
How we use information
We use information to process and deliver orders, verify research-purchaser representations, provide support and requested documents, prevent fraud, maintain business records, improve the website, and comply with legal obligations.
Service providers
We share information only as needed with service providers that support payments, shipping, communications, website hosting, analytics, security, and professional services. These providers process information under their own terms and privacy practices.
Cookies and analytics
The website uses browser storage and similar technologies for cart functionality, site security, referral attribution, performance measurement, and advertising measurement. We also record anonymous page views, product-detail views, and product-link clicks to understand which pages and products are most useful. This first-party activity tracking uses a random browser identifier and does not store names, email addresses, or IP addresses. Browser settings can limit these technologies, although doing so may affect checkout and other site features.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, including tax, accounting, fraud-prevention, and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your choices
You may request access, correction, or deletion of personal information, subject to identity verification and legal recordkeeping obligations. You may also opt out of non-transactional marketing messages.
Contact
Send privacy questions or requests to info@acucorelabs.com.